Welcome to the FAQ section of Buddha-Buddhism.com. Here we've collected the questions most frequently asked by our customers and visitors. Our aim is to provide you with clear and precise answers to facilitate your experience on our site.
SHIPPING & ORDERING
Once your order has been confirmed, it is usually processed and dispatched within 10 to 20 working days. We strive to provide fast delivery without compromising the quality of our products.
Once your order has been dispatched, you will be given a tracking number. You can track your order directly on our website by clicking on "Track my order".
No need to worry! If your order includes several items, they may be shipped separately, depending on our stock levels. The rest of your order will arrive shortly.
In the event of a problem with the delivery, whether the parcel is lost or damaged, we take full responsibility. We will take care of any disputes and send you a new parcel at our expense.
CANCELLATION & RETURN
Only products with a manufacturing defect can be returned. If this is the case, please send a photo of the defective product and your order number to email@example.com.
Yes, provided it is not already being processed.
Yes, however, if the order is already being prepared, a cancellation fee of 40% of the total amount will be applied.
We offer a size guide for each product to avoid this kind of inconvenience. However, should you encounter a sizing problem, please contact our customer service department to discuss possible solutions.
We take your security very seriously. That's why we only offer secure payment methods: Stripe and Paypal.
Absolutely! Our site is secured by SSL protocol, guaranteeing a secure transaction and the protection of your data.
No, only one discount code is allowed per order.
The buyer is responsible for any import taxes applicable in his country.
For bulk orders, please contact us directly by e-mail.