This policy applies to both domestic (United States) and international orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you agree to the policies contained herein.
All orders are shipped within 1 to 2 business days from the day you place your order and delivered within 5 to 10 business days from the day you place the order. Once your order is shipped, you will receive a confirmation email with tracking information.
A. Shipping fees:
We charge $4.97 for shipping on all orders under $60. Orders above $60 qualify for free shipping.
B. National Transit, Processing, and Ordering Deadline:
Generally, domestic shipments are in transit for 3 to 5 days (Monday to Friday). The ordering deadline is 12:00 PM Central European Time (Paris). The processing time for domestic orders is 1 to 2 business days (Monday to Friday).
C. Delivery Service:
We use a reliable postal service for both domestic and international deliveries. D. Changing Delivery Address:
We cannot change the delivery address once it is in transit. If you need to change the delivery location for your order, please contact us within one day after placing your order at email@example.com or call us at +1 401 205 0017
If you change your mind before receiving your order, we can accept cancellations at any time before the order is shipped. If an order has already been shipped, please refer to our refund policy.
F. Damaged Packages in Transit:
If you find that a package is damaged during transportation, please, if possible, reject the package from the courier service and contact our customer service. If the package was delivered without you being present, please contact customer service: firstname.lastname@example.org or call us at
+1 401 205 0017
We respond within 24 hours.